Privacy policy

How SEODA Protects Your Privacy in India


Last Updated: [Insert Date]
At SEODA, your trust means everything to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop on our website www.seoda.in. We are committed to safeguarding your privacy in accordance with Indian laws and ensuring a transparent and secure experience every time you explore our elegant silver jewellery collections.

1. Who We Are
SEODA is a registered Indian business offering minimal and elegant silver jewellery, operating solely within India. By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We only collect information that is essential to deliver a smooth shopping experience:

  • Personal details: Name, phone number, shipping/billing address, and email ID.
  • Order and transaction data: Product details, payment method (we do not store card details), and delivery records.
  • Browsing behavior: Pages viewed, items searched, and cart activity (via cookies and analytics tools).

3. How SEODA uses customer data
We use your data to:

  • Process and deliver your orders safely.
  • Send order updates, confirmations, and shipping information via SMS/email.
  • Offer customer support and address your concerns.
  • Share exclusive SEODA offers, new launches, and style tips (you can opt out anytime).
  • Improve our website’s performance, user interface, and product offerings.

4. Legal Basis & Compliance
Your data is handled in compliance with:

  • The Information Technology Act, 2000 and its rules.
  • Reasonable security practices and procedures under Indian law.
    We do not share or sell your data to any third parties for commercial gain.

5.  BEHAVIOURAL ADVERTISING

We use cookies and similar tools to:

  • Improve site speed and user experience.
  • Remember your preferences and shopping cart.
  • Analyze visitor behavior using tools like Google Analytics (anonymized).
  • You may choose to disable cookies in your browser settings, though some features may not work properly.

6. Third-Party Services
We may share limited data with:

  • Trusted logistics partners (e.g., delivery services).
  • Payment gateways (e.g., Razorpay, Paytm) for secure transactions.
  • Email/SMS services to keep you informed about your order.
  • All partners follow strict data protection protocols and only access data required for service.

7. Your Rights
As a SEODA customer, you can:

  • Request access to the personal data we hold.
  • Ask us to correct or delete your information.
  • Opt-out of marketing communications anytime.
  • To exercise any of these rights, please email us at 📧 support@seoda.in.

8. Data Security
We implement SSL encryption and host our data with secure Indian servers. Your data is protected with industry-standard security practices, and access is restricted to authorized personnel only.

9. Children’s Privacy
SEODA does not knowingly collect data from individuals under 18 years. If you believe we’ve unintentionally collected such data, contact us for immediate deletion.

10. Policy Updates
This Privacy Policy may be updated from time to time to reflect legal or operational changes. When we update, we’ll revise the "Last Updated" date at the top of this page.

11. Contact Us
If you have questions, concerns, or requests about your data or this policy, feel free to reach us:

📧 Email: support@seoda.in
🌐 Website: www.seoda.in
📍 Business Location: