Shipping policy

📦 Shipping Policy – SEODA Silver Jewellery

Last Updated: [Insert Date]

At SEODA, we believe that receiving your jewellery should feel just as beautiful as wearing it. This Shipping Policy outlines how and when your elegant silver jewellery will reach your doorstep. We currently ship only within India.

🚚 Shipping Charges & Delivery Timeline

  •  Free Shipping: Enjoy free standard shipping on all prepaid orders above ₹999.
  •  Standard Delivery Time: 4–7 business days depending on your location.
  •  Cash on Delivery (COD): Available On Every Product

🛒 Order Processing Time

  •  Orders are processed within 24–48 hours after confirmation.
  •  Orders placed on weekends or public holidays will be processed the next working day.
  •  Once shipped, you will receive a tracking link via SMS and email.

🚛 Delivery Partners

We work with reliable courier services like Delhivery, Blue Dart, and Shiprocket to ensure safe and timely delivery.

📍 Serviceable Areas

We deliver across all major cities and towns in India. For remote or non-serviceable pin-codes, our team will reach out to offer the best possible solution.

📦 Packaging

All SEODA jewellery is packed in tamper-proof, eco-conscious boxes, ensuring your pieces arrive in mint condition.

🧾 Tracking Your Order

You will receive a tracking ID via SMS and email once your order is shipped. You can also log in to your SEODA account to track the live status of your delivery.

❗ Delays & Exceptions

While we strive for timely deliveries, delays may occur due to:

  • Unforeseen weather conditions
  • Strikes or lockdowns
  • Remote delivery locations

In such cases, we’ll keep you informed via email or call.

📞 Need Help?

If your order hasn’t arrived within the estimated time or if you face any shipping issues:

  • Email us: support@seoda.in
  • Call/WhatsApp: 9211545005
  • Response time: within 24 working hours

🔒 Important Note

  • Please ensure your shipping address and contact number are accurate at checkout. SEODA will not be responsible for orders delayed or lost due to incorrect details.

  • If a parcel is returned due to failed delivery attempts, reshipping charges may apply