Terms of service

Terms & Conditions

Welcome to [Your Brand Name] – your destination for elegant and minimal silver jewellery online. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to abide by the terms stated below.

If you do not agree with any of these terms, please do not use our website.

1. General Information

This website is operated by SEODA, a brand committed to offering premium quality, elegant and minimal silver jewellery. Throughout the site, the terms “we”, “us” and “our” refer to SEODA.

By using this website, you agree to be bound by the following terms and conditions, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.

2. Eligibility

To shop on our website, you must:

  • Be at least 18 years old or have parental/guardian consent

  • Provide accurate and complete personal and payment information

  • Use the website in accordance with all applicable laws and regulations

3. Product Information & Pricing

We take utmost care to display our silver jewellery products — including earrings, rings, necklaces, bracelets, and minimalist accessories — as accurately as possible.

However:

  • Colours may vary slightly due to screen resolution differences

  • All product descriptions and prices are subject to change without notice

  • Prices are inclusive of all taxes unless specified otherwise

4. Orders & Payments

  • Once you place an order, you will receive an order confirmation via email

  • Orders can only be placed through our secure checkout system

  • We accept all major payment methods including credit/debit cards, UPI, and wallets

We reserve the right to refuse or cancel any order at our discretion, including but not limited to availability, errors in product/pricing information, or suspected fraud.

5. Shipping & Delivery

  • We offer pan-India delivery with trusted courier partners

  • Estimated delivery time: 3-7 business days (may vary based on location)

  • Tracking details will be shared via email/SMS once the order is shipped

For more, please visit our detailed Shipping Policy.

6. Returns, Replacements & Refunds

We want you to love your jewellery. If you're not satisfied:

  • You can initiate a return or replacement within 7 days of delivery

  • The product must be unused, in original condition, and with packaging intact

  • Refunds are processed after quality check, within 7–10 working days

For complete details, refer to our Return & Refund Policy.

7. Care & Warranty

  • All our silver jewellery is made from 925 sterling silver and designed for daily elegance

  • We recommend storing jewellery in a dry place, away from moisture and chemicals

  • Some products may carry a 6-month warranty against manufacturing defects

8. Intellectual Property

All content on this website, including but not limited to product images, brand name, logo, designs, and text, is the intellectual property of [Your Brand Name] and is protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Post or transmit harmful, abusive, or offensive content

  • Interfere with the website’s security or functionality

10. Limitation of Liability

We do our best to ensure your shopping experience is smooth and safe. However, we are not liable for:

  • Any indirect, incidental, or consequential damages

  • Delays due to third-party logistics partners

  • Inaccuracies in product information caused by system or human error

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our site shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the site implies acceptance of the updated terms.

13. Contact Us

For any questions, feedback, or concerns, please contact our customer support team:

📧 Email: seoda005@gmail.com
📞 Phone/WhatsApp: +91-9211545005

SEODA is committed to making your experience delightful with our handcrafted, elegant silver jewellery. Thank you for trusting us!